Warranty

Choose Polson Painting with Confidence

At Polson Painting, we are a family owned and operated business that treats our customers how we want to be treated. We offer a 26 month warranty to our customers for all residential and commercial painting projects. This is an important part of our commitment to those we serve, and for the last 25 years we have shown our customers that commitment. We believe this warranty helps our clients have confidence and peace of mind when choosing us. You have every reason to feel good about your decision to call Polson Painting!

Discover What Our 26 Month Warranty Means for You

Our warranty lasts 26 months, from the date the project is completed as designated by the date on the invoice. This warranty covers blistering and peeling caused by any failures of our workers. The Paint warranty is covered separately by the manufacturer.

The warranty does not, however, cover:

  • Mold, mildew, and other water damage

  • Damage caused by building shifts

  • Wood rot

  • Metals that have disintegrated / rusted

  • Cost of paint

  • Paint matching—although it is a rare event, it is not always possible to find a perfect match

Is My Warranty Still in Effect?

Please note that in order for the warranty to take effect, all of the following must be true:

  • The customer has paid his or her bill.

  • The customer keeps a copy of the original contract.

  • For exterior homes homeowner provides validation of yearly professional pressure wash cleaning

Additionally, these areas are NOT covered by our warranty agreement:

  • Horizontal surfaces

  • Plaster / drywall damage

  • Peeling / blistering in customer-supplied paint

  • Knots that are bleeding

  • Rust

  • Water damage

  • Varnished surfaces on the exterior of the building

  • Previous paint layers that have peeled / blistered

  • Galvanized metals or varnished surfaces

  • Pressure Washing not provided by Polson Painting

  • Painting, projects or defects done by other painters/contractor (Not Polson Painting)

  • Normal wear and tear or abnormal treatment of any painted or stained surface (abrasion, coarse cleaning, exposure to chemicals, caustic cleaning agents/chemical)

  • Defects in building design, structure or construction (water leak, improperly installed appliances or products)

  • Polson Painting takes precautions to only spray soffits, not brush or roll, to help prevent clogging. Previously painted soffits are not included in the warranty.

Polson Painting will not charge a labor fee for fixing problems with the paint job where these warranty conditions apply. If the original client has sold the property or otherwise parted with it, the warranty will not apply. We only conduct repairs as per our warranty agreement with the original customer served. Our repairs will not exceed those expressed in the estimate originally provided, and we will only repair areas where peeling / blistering occurs. Please contact Polson Painting atservice@polsonpainting.com or call 813-244-5270 for any warranty concerns.

Thank you for trusting your project to Polson Painting!

Don Polson



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